Abstract
This paper provides an extensive overview of the contribution of human factors in airport ground operations safety. The movement area, one of the most critical areas of the airside, is prone to risks and threats related to human action or inaction, which can lead to an aviation accident. Acknowledging the natural human tendency to err and the impossibility of eliminating it entirely, the aviation sector faces enormous challenges in reducing this factor.
The aim of this research was two-fold:
- First, to provide a general overview of the human factors concept;
- Second, to illustrate the importance of human factors as a contributing factor in aviation accidents, specifically in the context of airport ground operations.
In trying to achieve this objective, the research employed a case study method, investigating a myriad of aviation accidents so as to elucidate the human factors implicated within such accidents. The problem focus of the study was outlined as follows: What is the implication of human factors within airport ground operations? To address this research question, a comprehensive research methodology was employed, drawing on an expansive array of methodologies. The methods applied were analysis and synthesis, extensive review of past literature, abstraction, observation, and inference. The findings derived are presented in the conclusion section.
References
Augustyn, S. (Ed.). 2012. Obsługa naziemna lotniska (ground handling). AR-Aviation Resources.
Augustyn S. & Firlej M. (2022), Ewolucja podejścia do bezpieczeństwa w lotnictwie. Studia i Materiały Centralnej Biblioteki Wojskowej im. Marszałka Józefa Piłsudskiego, 1(17) 2022. https://doi.org/10.5281/zenodo.6805131
Antalyali M. (2016, May 20th). Accidents and Incidents on Commercial Airport Ramps. https://www.linkedin.com/pulse/accidents-incidents-commercial-airport-ramps-mustafa-antalyali/
Balk A.D. & Bossenbroek J.W (2010). Aircraft Ground Handling and Human Factors. A comparative study of the perceptions by ramp staff and management (Report No. NLR-CR-2010-125), NLR Air Transport Safety Institute - Research & Consultancy. https://www.easa.europa.eu/sites/default/files/dfu/Aircraft-Ground-Handling-and-Human-Factors-NLR-final-report.pdf
Boeing (2016). Ramp Error Decision Aid (REDA). User’s Guide. https://sassofia.com/wp-content/uploads/2017/05/Reda_Users_Guide_V-8_September2013.pdf
Compa, T. (2013), Obsługa statków powietrznych w porcie lotniczym. Logistyka, 6/2013, pp. 84-94.
Firlej, M. (2019). Czynnik ludzki w wypadkach lotniczych [Unpublished bachelor’s the-sis]. Akademia Sztuki Wojennej.
Firlej, M. (2021). Wybrane metody badania wypadków lotniczych [Unpublished ma-ster’s thesis]. Akademia Sztuki Wojennej.
GAIN (2003). Guide to Methods & Tools for Airline Flight Safety Analysis. GAIN Working Group B, Analytical Methods and Tools. https://skybrary.aero/sites/default/files/bookshelf/237.pdf
Korolczuk M. (2021, January 7th). Stłuczka z udziałem samolotu na lotnisku w Gdań-sku. https://www.trojmiasto.pl/wiadomosci/Stluczka-z-udzialem-samolotu-na-lotnisku-w-Gdansku-n152166.html
Lasota M. (2018), Czynnik ludzki w wybranych modelach powstawania wypadków lotniczych. Obronność – Zeszyty Naukowe Wydziału Zarządzania i Dowodzenia Aka-demii Sztuki Wojennej. 3(27)/2018, pp. 72-97.
Materna M., Maternová A., Kamenická D. & Chodelka F. (2023), The Influence of Human Factor on Aviation Accidents in Slovakia through HFACS Framework: A Comprehensive Study. Transportation Research Procedia. Volume 75, 2023. https://doi.org/10.1016/j.trpro.2023.12.020
Manual on Human Performance for Regulators (Doc 10151) First Edition (ICAO, Montreal).
Muecklich N., Sikora I., Paraskevas A. & Padhra A. (2023), The role of human factors in aviation ground operation-related accidents/incidents: A human error analysis ap-proach. Transportation Engineering. Volume 13, 2023. https://doi.org/10.1016/j.treng.2023.100184
MTBiGM - PKBWL (2011). Raport Końcowy. Wypadek, Zdarzenie Nr – 835/2011, Statek Powietrzny – samolot ATR-72, SP-LFH, Data i Miejsce Zdarzenia – 14 lipca 2011 r. Ministerstwo Transportu, Budownictwa i Gospodarki Morskiej – Państwowa Komisja Badania Wypadków Lotniczych. https://asn.flightsafety.org/reports/2011/20110714_AT72_SP-LFH.pdf
SKYbrary. (2025, March 28th). Aircraft Ground Damage. https://skybrary.aero/articles/aircraft-ground-damage
Sofema Aviation Services. (2025, March 30th). Aircraft Apron & Ramp Safety and Human Factors Training Essentials – 1 Day. https://sassofia.com/course/aircraft-apron-ramp-safety-human-factors-training-essentials-1-day/
TVN24. (2024, June 27th). Kolizja dreamlinera z pomostem pasażerskim na lotnisku. https://tvn24.pl/tvnwarszawa/wlochy/kolizja-dreamlinera-z-pomostem-pasazerskim-na-lotnisku-chopina-st7982050

This work is licensed under a Creative Commons Attribution 4.0 International License.

